Contact Us

customer care
e-mail us at customercare@celebrationshoppe.com any time (we do monitor e-mail on nights and weekends) 

questions about your order or our products
e-mail us at customercare@celebrationshoppe.com

returns
e-mail us at customercare@celebrationshoppe.com within 15 days of receipt (read return policy)

planning & idea center blog
visit us at blog.thecelebrationshoppe.com; for advertising opportunities e-mail us at customercare@celebrationshoppe.com with "interest in advertising" in the subject line

press inquiries
contact Kim Byers at kim.byers@celebrationshoppe.com

shipping reminder
you will receive an e-mail with tracking information once your order ships. Print orders ship within five business days. Non-print orders typically ship within one to two business days

hours of operation
The Celebration Shoppe is open for orders 24 hours a day seven days a week. However, our office hours for order processing are Monday through Friday, 9:30 a.m. to 4:00 p.m. ET (excluding national holidays). We do however monitor e-mails until 8 p.m ET each evening and sporadically on weekends.