Contact Us

customer care
e-mail us at customercare@celebrationshoppe.com any time (we do monitor e-mail on nights and weekends), or call us at 740-965-5187 between the hours of 9:30 a.m. ET and 4:00 p.m. ET

questions about your order or our products
e-mail us at customercare@celebrationshoppe.com

returns
e-mail us at customercare@celebrationshoppe.com within 15 days of receipt (read return policy)

planning & idea center
visit us at blog.thecelebrationshoppe.com

press inquiries
contact us at 740-972-1688

shipping reminder
you will receive an e-mail with tracking information once your order ships. Print orders typically ship within three to four business days. Non-print orders typically ship within one to two business days

hours of operation
The Celebration Shoppe is open for orders 24 hours a day seven days a week. However, our phone hours for Customer Care and office hours for Order Processing are Monday through Friday, 9:30 a.m. to 4:00 p.m. ET (excluding national holidays)

office mailing address
271 Neilson Ct. Sunbury, Ohio 43074